User Choice

Fees and Charges

Under the User Choice Contract Scheme, The Department of Education and Training and Employment (DETE) in Queensland provide a level off funding to Carey Training, as an approved provider. As part of this agreement, Carey Training is required to charge Student Contribution Fees to Students/Trainees.

In line with DETE requirements and Carey Training’s own policies and procedures, our Fees and Charges are as follows:

 

1. Student Contribution Fees

a. Student Contribution Fees are a student’s contribution to the cost of their own training (non-government payments made to the training organisation).

b. Under these arrangements, Carey Training must detail its fees and charges policy, including full costs, method of collection, refunds, and exemptions prior to enrolment and provide access to this written policy to our students.

c. Carey Training must retain evidence of tuition fees collected as well as evidence of students’ who been deemed as totally or partially exempt from the payment of Student Contribution Fees.

d. The Student Contribution Fees is calculated at $1.60 per nominal hour for each Unit of Competency delivered. This is to be calculated at the commencement of the unit of competency/module. Note that Student Contribution Fees may be adjusted annually and Carey Training will be informed of any changes to the Student Contribution Fees by the department.

e. Carey Training must not charge students more than the tuition fee amounts contained in the User Choice Contract, except as required periodically by the Department.

f. If Recognition of Prior Learning or Recognition of Current Competency occurs, Student Contribution Fees will be calculated at $1.60 per nominal hour for each Unit of Competency assessed.

g. Where a Student does not commence a Unit of Competency/Module, then Carey Training must reimburse the student for all Student Contribution Fees collected in relation to that Unit of Competency/Module.

h. Where a Student withdraws from a Unit of Competency/Module after participating in learning activity, then a proportionate payment of the tuition fee must be reimbursed.

 

2. Partial exemption of Student Contribution Fees

Carey Training must not charge more than 40% of the Student Contribution Fees fee where the Student falls into one or more of the following exemption categories:

a. The student was or will be under 17 at the end of February in the year in which Carey Training provides training, and the student is not at school and has not completed year 12;

b. The student holds a health care card or pensioner card issued under Commonwealth law, or is the partner or a dependent of a person who holds a health care card or pensioner concession card, and is named on the card;

c. The student issues Carey Training with an official form under Commonwealth law confirming that the student, his or her partner or the person of who the student is a dependent, is entitled to concessions under a Health Care Card or Pensioner Concession Card;

d. The student is an Aboriginal or Torres Strait Islander person, and can provide acceptable evidence of this.

 

3. Full exemption of Student Contribution Fees

Carey Training may apply full exemption from the Student Contribution Fee where the student falls into one or more of the following exemption categories:

a. Where payment of the Student Contribution Fee would cause the Student extreme financial hardship, then Carey Training may waive these fees. Note the fee waiver process should be in place at the time of the student’s enrolment. Carey Training must have a reasonable internal process to manage an appeal from a Student about the outcome of the Student’s application under financial hardship.

b. Where the state, as represented by the departmental officer responsible for user Choice budget, advises in writing that fees are optional.

 

Carey Training must apply full exemption from the Student Contribution Fee where the student falls into one or more of the following exemption categories:

a. Where credit transfer/national recognition has been applied to a unit of competency/module, total exemption applies.

b. Where the Student is a School Based Apprentice or Trainee, total exemption applies.

c. Where a student is undertaking a qualification as part of a Skilling Queenslanders for Work – Work Skills Traineeship, total exemption applies.

 

4. Refund policy

Carey Training must have a refund policy that meets the requirements of the AQTF. This policy must also include:
a. The provision for full refunds to students for Student Contribution Fees charged for training delivery that has not commenced at the time of the cancellation of enrolment;

b. The provision of proportionate refunds where the Student has withdrawn from a Unit of Competency/Module.

c. The provision of refunds to employers/industry for additional charges paid beyond the student and government contributions.

 

5. No charges

Carey Training must not charge students for:

a. The provision or materials essential to achieving competence

b. The development and supply of a Training Plan

c. The development and supply of the initial Training Record.

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